HBS Managing the Future of Work
Artificial intelligence. Robotics. The Gig Economy. Globalization. The world is changing at a dizzying pace in ways that will have a profound effect on the economy, jobs and the flow of talent. How will firms cope with the changes ahead and what steps do they need to take today? Each episode features faculty from the world’s leading business school interviewing CEOs, technologists and experts on the bleeding edge discussing how to survive and thrive by managing the future of work.
Nicholas Bloom on the unbundled workplace
Hospitality at work: Bridging opportunity and innovation
Beyond exit interviews: Knowing why workers quit makes for better job matches
Guest Episode: Joseph Fuller on The Gartner Talent Angle
The business logic of supporting carers in the workforce
Worker welfare: From theory to tangible good
Collective counsel: Corporate law's changing workforce and culture
Help Wanted: Workforce boards face greater demands and more strings
Marshall Goldsmith outlines the humble path to better leadership
Bonus episode: Introducing HBS's latest podcast, Think Big, Buy Small
EY’s Trent Henry on how AI can extend white-collar careers
Jacob Morgan on managing the new normal
Adaptable and inclusive: Kraft Heinz’s brand of workforce
Cengage Group’s Michael Hansen on the employment-ready syllabus
Strada’s Stephen Moret on democratizing access to education and opportunity
Can work-based learning revive college-for-all?
Wharton’s Peter Cappelli on changing the talent equation
Western Governors University: Pursuing the network effects of competency based education
Guest Appearance: Joe Fuller on CSU's Spur of the Moment
IBM CHRO Nickle LaMoreaux on AI and the culture of skills building
Morningstar CEO Kunal Kapoor: How AI can raise the investment IQ
Cleveland Clinic’s formula for a robust healthcare workforce
Microsoft’s AI perspective: From chatbots to reengineering the organization
ServiceNow’s Amy Regan Morehouse on workforce transformation
Shopify’s Tia Silas on rewiring HR for a remote-first e-commerce company
Transplanting college to the corporate campus to develop talent for good jobs
Revisiting Upward Mobility: The 2023 American Opportunity Index
Revelio Labs’ Ben Zweig on creating a universal HR database
Why employers need to tune in to worker preferences
Euan Blair on workforce development: College is broken. Apprenticeships deliver.
Deloitte's Dan Helfrich on consulting in the post-Covid, AI-inflected new normal
Defining experience: How micro internships build skills and boost productivity
Workplace transformation: Gallup plumbs the new normal
The EEOC’s Keith Sonderling on job fairness in the age of AI
Chike Aguh on government innovation in workforce development
The case for investing in the apprenticeship model
Complex systems: From supply chains to artificial intelligence
Resilient Coders' formula for a diverse tech workforce
How SkillUp signposts pathways to good jobs
Volvo Cars retools its talent strategy for an EV future
Harvard’s Project on Workforce: Charting college’s employment pathways
Changing the skills narrative: Opportunity@Work’s Byron Auguste
Assessing AI-boosted background checks; fair-chance hiring
How LinkedIn parses talent, skills, and diversity
Workforce coverage: How Zurich Insurance protects its skills base
Turning tacit knowledge and weak ties into real opportunity
Point-of-work transactions: How Mastercard connects its employees with opportunities
Richard Reeves on gender equity, Part 2: Work-life, learning
Richard Reeves on gender equity, Part 1: Addressing male struggles
Delta Dental’s Sarah Chavarria on the value of communication
How to upgrade the community college talent supply chain
Bankable skills: Goldman Sachs CIO Marco Argenti on the emerging tech-business talent model
Guest Appearance: Joseph Fuller on the Q Factor podcast
Mark Peters: How altruistic employee assistance pays off
Gregory Washington on the relevance of George Mason
Skills engine: An update on Google’s role as training provider
Good jobs as good cause: The philanthropy of upward mobility
Extra credit: Reach University’s apprenticeship-to-degree model
AI: The good, the bad, and the transformative
How federal stimulus can break new ground on economic development and good jobs
Amplifying frontline worker voice to boost productivity
Abby Falik on Global Citizen Year and finding purpose
The digital "help wanted" sign. Can AI improve hourly staffing?
Mapping the flow of knowledge, goods, and jobs
The American Opportunity Index: Rating Employers on Upward Mobility
Cal Newport on knowledge work, Part 2: “Slow productivity”
Cal Newport on knowledge work, Part 1: The concentration deficit
Sprawling ambition: Jonathan Webb on AppHarvest’s bid to transform agriculture
CodePath’s Michael Ellison: How reverse engineering can diversify the tech talent pipeline
SAP's Sabine Bendiek on workforce strategy
Packaging skills: FedEx Services’ flexible work strategy
Credly's Jonathan Finkelstein on the evolving language of skills
Rolls-Royce: Re-engineering work while retaining institutional knowledge
Working poor to upwardly mobile: Merit America’s formula for change
MOOC to graduate degree: What the 2U, edX merger means for higher ed and skills building
Can we automate our way to better decision making?
Reshma Saujani on recoding work for gender equity
Dropbox founder Drew Houston on streamlining the digital workspace
Wholesale upskilling: Walmart’s workforce value proposition
Virtually present: Meta’s vision for the hybrid workplace
Can Handshake’s endless college job fair democratize employment?
Building back a better supported federal workforce
Micha Kaufman on the new terms of the talent bargain
Working with software robots
Iron Mountain's hybrid workforce transformation
MFW research: Rethinking low-wage work
Goodwill’s Steve Preston on how to upcycle career prospects
Josh Bersin on why CHROs are at the center of the action
Contingent to career: Kelly Services’ Peter Quigley on reinventing work and creating good jobs
SHRM’s Johnny C. Taylor Jr. on updating the HR playbook
Hubert Joly on humanizing the profit motive
Lisa Cook on why inclusion benefits the economy and economics
Workforce continuity as competitive advantage
Bringing hidden workers into focus
Slack’s Brian Elliott: Digital-first elevates output and diversity
Guest appearance: Joe Fuller on Enrollment Growth University
Cultivating an organizational growth mindset
Coursera: From virtual lecture hall to platform for lifelong learning
How to make hiring more equitable
Veeva’s distributed approach to building institutional knowledge and shared culture
People analytics: Getting from data to meaningful impact
Infrastructure: Upgrading the US labor statistics system
Taking stock of Eastern Bank’s expansive community banking model
AI-assisted language translation: Context is king
Guest appearance: Joe Fuller on State of Independence
US plans for AI primacy
Architect Stefan Behnisch on designing for a changing workforce
Social Finance: trainers make the grade when students get good jobs
Spotify’s talent play: distributed, flexible, and diverse
Can AI and analytics deliver efficient, equitable skills markets?
Factoring high-skills freelancers into the enterprise equation
The value of knowing what you’re about: HR, diversity, and work-life balance
Parsing 5G’s potential for work and learning
MIT’s David Autor on engineering more equitable growth
Reorienting work and learning around skills building
Safely unleashing the power of industrial robots
Keeping remote workers at the center of the action
How we can avoid the robot apocalypse
Intermountain Healthcare: How Covid-19 catalyzes change
Udacity’s skills play: Closing the loop on demand and supply
COOP Careers: It’s what you know and who you know
PwC: Coaching change in times of crisis
WWT: IT innovation rooted in diversity and employee wellbeing
Is survival on the post-Covid menu for restaurants?
IBM P-TECH and SkillsBuild: Narrow the skills gap, broaden opportunity
Glint-LinkedIn: Worker sentiment informs management
Community colleges: AACC head Walter Bumphus on adversity and opportunity
Chattanooga bridges the digital divide to make online learning more equitable
How US community colleges can bolster the post-Covid recovery
How San Antonio’s Project Quest facilitates upward mobility
MFW guest appearance: Joe Fuller on Braintrust's "The Way Work Should Work"
How brain games and AI can improve HR
MFW guest appearance: Joe Fuller on Behind Bundle
How Covid and BLM strengthen the case for shoring up historically Black colleges
MFW Dispatch: Jeff Ray
MFW Dispatch: Marissa Andrada
Braintrust takes aim at the gig platform middleman
Cybersecurity for the post-Covid new normal of work
Tulsa Remote: Live here, work anywhere
Google expands college-alternative tech skills training
How Guild democratizes employer-sponsored education benefits
Covid-19 Dispatch: Todd Oldham
Unilever’s workforce transformation: hard truths and help with change
Covid-19 Dispatch: Tim Rowe
Covid-19 Dispatch: Louis Gagnon
Covid-19 Dispatch: Kass Dawson
Tightrope: Working-class despair and the seeds of hope
Covid-19 Dispatch: Laura Morgan Roberts
Covid-19 Dispatch: John Pepper
Special Episode: Tsedal Neeley and Merck CEO Ken Frazier on vaccines, racism, and leadership
Beyond family leave: How help with caregiving benefits workers and employers
Covid-19 Dispatch: Tsedal Neeley
Covid-19 Dispatch: Noah Smith
Dexai: Machine learning in the kitchen
Covid-19 Dispatch: Sal Khan
Covid-19 Dispatch: Stephen Kramer
Covid -19 Dispatch: Dan Springer
How the next recovery can revive upward mobility
Covid-19 Dispatch: John Barry
Covid-19 Dispatch: Joe DeLoss
Covid-19 Dispatch: Dan O’Connor
Covid-19 Dispatch: Hayden Brown
How Catalant helps align workforce and work
Covid-19 Dispatch: People + Work Connect
Covid-19 Dispatch: Craig Malloy
Covid-19 Dispatch: Barry Schuler
Covid-19 Dispatch: Karen Mills
Covid-19 Dispatch: Taso Du Val
Covid-19 Dispatch: Sham Kakade
Handicapping the global competition for talent
Covid-19 Dispatch: Nick Dalton
Covid-19 Dispatch: Kent Thiry
Freelancer.com: On-demand Skills and Ideas
Covid-19 Dispatch: Edward Glaeser
Covid-19 Dispatch: Irfhan Rawji
Covid-19 Dispatch: Derek Thompson
Covid-19 Dispatch: Ardine Williams
Covid-19 Dispatch: Justin Wolfers
Data-centric business: Inside the artificial intelligence factory
Jobcase: Shared opportunities, collective voice
Richard Florida: the creative class in the age of the superstar city
The Purple Campaign and Vault: Taking on workplace sexual harassment post-#MeToo
Beyond tax breaks and subsidies: Virginia’s Amazon gambit
From opt-in to check-out: How digital platforms are transforming retail
Unpacking Amazon’s workforce development strategy
Crisis reporting from the front lines of technology and employment
How AI shifts enterprise decision-making into self-driving mode
Prudential’s long position on skills: fostering careers while embracing automation
Rebooting the apprenticeship for tech jobs
Factories without walls: How Autodesk is redesigning the work of architecture, construction, and manufacturing
Werk-ing the angles: how mapping work to real life can boost productivity
How global trade and AI are resetting the terms of white-collar work
Aspen’s playbook for linking talent ecosystems and the jobs environment
Handy’s CEO clears up the gig economy
"Been” there, learned that: Immersive workplace training with virtual reality
How carefully managed career restarts can benefit individuals and employers
How teaching robots the way the world works changes the world of work
Fintech on Main Street: How small businesses are banking on new technology
The energy industry’s cooperative approach to expanding the talent pipeline
Advanced placement at work: a 21st Century apprenticeship model for the US
Expanding access and conveying competencies: How Western Governors University is rethinking higher education
Fried chicken and fresh starts: fair chance hiring as a talent strategy
Investing in innovation: boosting growth beyond superstar cities
From gig to gig: Thumbtack’s CEO on the challenges facing contract workers
Prediction: How AI will affect business, work, and life
How edX is redesigning learning for the future
The prognosis for AI-assisted radiology
How the U.S. is driving away foreign talent and what happens when American companies miss out
How Goldman Sachs is using technology to redefine banking
AI and the value of expertise
Uncertain times for global talent: News Corp's global mobility director on Brexit and U.S. policy changes
Speaking the language of skills
IBM: View from the cutting edge of AI
The Caring Company
Passion, purpose, and plan: Guiding students toward success at work
Larry Summers: Urban-rural inequality and the importance of work
Retraining road-trip: New skills for older workers
Bridging the employer-educator divide
How advanced technology is lifting the business of cranes
How Vodafone’s CEO is using AI to transform the way the company works (rebroadcast)
Ep 14: The gift of global talent: Why talented people are the world’s most precious resource
Ep 13: Work without borders: How digital platforms are transforming the way firms get things done
Ep 12: Why employers should care about care
Ep 11: High school to JP Morgan in seven seconds: How businesses gain an edge by providing ladders of opportunity
Ep 10: Collaborate in the classroom, compete on the grid
Ep 9: How firms are building strategy around AI
Ep 8: What can businesses learn from the present crisis of trust in tech?
Ep 7: The CEO of ING Netherlands describes his bank’s agile “big bang”
Ep 6: From hot dogs to helicopters, the Golden Triangle’s workforce transformation
Ep 5: Big-game fishing in rural Mississippi: Attracting employers to the Golden Triangle
Ep 4: Jobs lost, jobs gained: Focus less on predictions, more on potential
Ep 3: What really worries the AFL-CIO about the future of work?
Ep 2: What smart employers are doing to prevent degree inflation
Ep 1: How Vodafone’s CEO is using AI to transform the way the company works